LiveChat helps you delight your customers and fuels your sales.

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Support

Customers expect support for products they buy. Besides that simple fact, nothing is obvious or given about customer service. In Support we cover the best ways to improve the customer experience and make sure your customers come back for more.

How to Boost Conversions with Live Chat for Attorneys

How to Boost Conversions with Live Chat for Attorneys

Ever find work hours disappear with admin tasks? Notice your website attracting clicks that never grow into leads? Yes, you studied for years to become an attorney, but running your own firm presents new challenges.  With 54% of customers ignoring responses that take over... read more

Tomasz Ziętek
11 minutes
Apr 4, 2024
What Is an Ecommerce Live Chat and Why Do You Need One?

What Is an Ecommerce Live Chat and Why Do You Need One?

Why do you need a live chat for your ecommerce business? Imagine this: You are in a store and looking for a jacket, but you can’t find it. You wonder if they have it in the back or if it comes in different sizes and colors. You look around to see if someone can help you, but no... read more

Tomasz Ziętek
15 minutes
Apr 3, 2024

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The Power of Live Chat for Real Estate Companies

The Power of Live Chat for Real Estate Companies

Buying a house is one of the most important financial decisions in a person’s life. It’s an expensive, long-term commitment and must be well thought through before making the leap. Naturally, potential clients for real estate companies will proceed with caution.  Real estate... read more

Aleksandra Tadrzak
7 minutes
Mar 28, 2024
How to Set Better Customer Service Goals for Your Support Team

How to Set Better Customer Service Goals for Your Support Team

Having clear goals is like having Google Maps on a road trip - it keeps you on track and guides you toward your destination while you focus solely on driving. But why are customer service goals so important, you may ask? Isn't serving customers the best I can enough? Setting... read more

Olga Rogacka
14 minutes
Mar 21, 2024
All About Live Chat for Financial Services

All About Live Chat for Financial Services

Live chats have revolutionized how financial service companies communicate with customers in recent years. It made conversations faster, better, and more convenient, ultimately contributing to building strong customer relationships. Live chat is a potent tool for financial... read more

Tomasz Ziętek
8 minutes
Mar 6, 2024