Sales is more than transactions. Each sale is an opportunity to create a lasting connection. In Sell we give you tips for online sales, lead generation, and customer retention. But we also want to show how sales is a part of outstanding customer service.
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Cart and checkout abandons are the biggest cause of lost revenue for any ecommerce store. Depending on your industry and the time period you review, you’ll see an average cart abandonment rate of around 75%, according to Barilliance. This can be even worse, with mobile cart... read more
Having a reliable and efficient live chat solution is a necessity for BigCommerce store owners. Live chat allows you to engage with customers in real time, answering questions, resolving issues, and guiding them through the purchase process — all of which can significantly boost... read more
Providing instant, personalized customer support is a necessity. For WooCommerce store owners, integrating a live chat feature through a plugin can be a game-changer. Live chat software allows you to engage with your customers in real-time, helps to reduce cart... read more
Think product descriptions don’t matter? Think again. A clear, detailed product description is one of the most influential factors in a shopper’s decision to buy. Businesses that invest in improving their product descriptions — even by outsourcing the writing — often see dramatic... read more
Does hitting sales quotes feel like a distant dream right now? You’re not alone in this struggle; countless sales reps and managers can relate. But when the numbers don't add up, what better remedy than a dose of sales humor? Sometimes, a well-timed funny sales meme might be the... read more
Chandler Bing has been trying to quit the gym for over 25 years! Could he finally succeed? Well, if he were navigating today’s subscription economy, he might stand a better chance. With the recent introduction of the Federal Trade Commission’s (FTC) "Click-to-Cancel" rule,... read more
Black Friday has evolved from a one-day shopping event into a multi-week extravaganza that attracts millions of shoppers both online and in-store. In 2024, competition will be fiercer than ever, with consumers expecting better deals, faster service, and a seamless shopping... read more
The future of retail is online, and sellers need to embrace ecommerce if they wish to thrive. In the digital age, an online store is now essential for business owners. Global ecommerce sales are expected to cross $6.3 trillion this year, and as an entrepreneur, you will want a... read more
The word “prospect” is like music to the ears of sales representatives. It’s a word full of possibility and the promise of good things to come. The act of searching for gold is called prospecting. It’s quite fitting, given that sales teams use prospecting techniques and tools to... read more
Each and every call to action on your website serves a specific purpose. You can use various call to action methods to make them more effective. Here are the best call to action examples from top online companies you can use on your website to boost sales, signups and generally... read more
Our modern world is driven by software. In both our personal and professional lives, we rely on web-hosted software to accomplish our goals. Whether they involve updating colleagues about your latest project over a Zoom call or simply unwinding at home with Netflix, they will... read more
Channel sales—it's a term you've probably heard tossed around in business circles, but what exactly does it mean? Simply put, it's all about how companies like yours get their products or services into the hands of customers. Instead of selling directly to consumers, you team up... read more
Retaining customers can often feel like an uphill battle. Despite offering exceptional products or services, customers may vanish, leaving you wondering what went wrong. Promoting customer loyalty is a challenge that leaves many businesses scrambling for solutions. However,... read more
Imagine this: you visit an online store, and instead of being greeted by a generic homepage, you're welcomed by a curated selection of products tailored precisely to your tastes and preferences. As you browse, each recommendation feels like it was handpicked just for you, based... read more
You may be hesitant to set up an online store because of the upfront investments. Costs are usually involved, from hiring web developers to building your website to crafting killer marketing campaigns and managing inventory. But what if I told you that a nifty strategy gaining... read more
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