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Selling grows your business, but so do a lot of other improvements. In Grow we tell you about anything and everything that could help you do business better: management, psychology, productivity, growth hacks… Whatever gives you a clear path to success.
December marks my first year with LiveChat. Let’s talk about the three things I’ve learned the hard way in 2020 so that you can avoid making the same mistakes in 2021! watch now
14 min watch
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I hate to say it, but 2020 wasn’t THAT bad. I learned a lot and accomplished a thing or two, and for that, I just wanted to say, Thanks. Personal development truly took a new level during 2020. watch now
7 min watch
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Brand advocates boost your growth exponentially. A customer who only buys from you once is valuable. But one that keeps coming back for more and brings their friends with them? That’s the dream. We passed more than 300,000 Trustpilot reviews through our customer analytics... read more
9 minutes
Jan 26, 2021
Welcome to The Ultimate Guide to Boosting Ecommerce Sales in 2021. 2020 proved to be a holiday like no other but It doesn’t matter what holiday is coming up, customers are always ready to spend more money than they should on those days. You should be ready to get some of that! In... watch now
24 min watch
Guides to Success
How about some more traffic to your website, online store or blog? Marcos talks with Matthew Woodward about what are the things you can do right away to improve your SEO results and how to implement the right strategy fast and easy. Here are the links Matt mentioned during the... watch now
60 min watch
Incoming Chat
How do you determine customer success? Do you need a group of metrics specifically chosen for your business? Or maybe there’s one perfect metric that tells us everything we need to know? The Data and Research team from LiveChat got together on Slack to look for metrics that... read more
Marcos and Kaia discuss video strategies for companies, how to become a video storyteller and all the challenges that it brings. If you and your company are trying to do video, do not miss this live episode of Incoming Chat. watch now
1 min watch
Incoming Chat
Setting up a Facebook page for your business is a good way to start building your online presence and brand recognition. It allows you to show your business to a huge audience. Unless you want to use ads, and you probably don’t have to, but more on that later, you won’t need... read more
Inspired by a post from our VP of sales, we wanted to share some advice on dealing with your weaknesses. Namely, how to find them, identify them, and improve them. watch now
3 min watch
Knowledge Pill
We’ve asked managers from various industries about their biggest mistakes and challenges as leaders and what lessons they’ve learned over the years. What connects all these managers is that most of them had wrong assumptions about what their job would look like or how many... read more
Popular misconceptions about perfectionists, and how to fight the fear of failure. watch now
4 min watch
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Customer experience has become a new battlefield. Data shows that 89% of businesses compete primarily based on customer experience. People buy products because they receive a great experience, and they stop purchasing after getting a bad one. To gain and retain customers, brands... read more
More than 75% of Quora’s traffic comes from search engines. This fact means that Quora ranks exceptionally well on Google, Bing, etc. More importantly, your business can get a massive boost in brand exposure if your answers come before other Quora writers. For those of you who... read more
According to Investopedia, churn rate, also known as attrition rate, “Is the rate at which customers stop doing business with an entity. It is most commonly expressed as the percentage of service subscribers who discontinue their subscriptions within a given time period. It is... read more
Marcos loves his job, but the mid-life crisis is catching up. He talks about his dreams and challenges himself to make them a reality. watch now
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