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Sell
Sales is more than transactions. Each sale is an opportunity to create a lasting connection. In Sell we give you tips for online sales, lead generation, and customer retention. But we also want to show how sales is a part of outstanding customer service.
The Essential Customer Onboarding Checklist: Key Steps for Retention
Ever signed up for a new tool, got super excited, and then… nothing? No clear next steps, no guidance — just you staring at the screen, wondering what to do next. That’s what bad customer onboarding feels like. And guess what? If your customers feel the same way, they’ll likely... read more
How to Deliver Excellent Customer Service in Retail
By understanding shoppers' different needs and tailoring your customer service approach accordingly, you can create a more positive and memorable shopping experience for your customers. This can increase customer satisfaction and word-of-mouth marketing. This article will... read more
Connect with customers
LiveChat is a complete customer service platform that delights your customers and fuels your sales
How To Predict Cart Abandons and Save Them With Live Chat
Cart and checkout abandons are the biggest cause of lost revenue for any ecommerce store. Depending on your industry and the time period you review, you’ll see an average cart abandonment rate of around 75%, according to Barilliance. This can be even worse, with mobile cart... read more
12 minutes
Jan 2, 2025
Essential Tips for Live Chat Conversion Rate Optimization
Conversion rate optimization can feel daunting, especially when your efforts seem to fall flat. Imagine you’ve built a stunning website for your business, stocked it with high-quality products, and worked hard to attract visitors. You see the traffic rolling in, and customers... read more
Best Live Chat for BigCommerce: Top 10 Solutions for 2025
Having a reliable and efficient live chat solution is a necessity for BigCommerce store owners. Live chat allows you to engage with customers in real time, answering questions, resolving issues, and guiding them through the purchase process — all of which can significantly boost... read more
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The Best Live Chat for WooCommerce in 2025
Providing instant, personalized customer support is a necessity. For WooCommerce store owners, integrating a live chat feature through a plugin can be a game-changer. Live chat software allows you to engage with your customers in real-time, helps to reduce cart abandonment,... read more
A Guide for Increasing Sales Through Ingenious Product Content
Think product descriptions don’t matter? Think again. According to a recent study by Salsify, 87% of online shoppers say that product description is either extremely or very important as they consider purchasing decisions. And Overstock reported that once it began using... read more
6 minutes
Dec 2, 2024
Selling with a Smile: The Ultimate Collection of Sales Memes for 2025
Does hitting sales quotes feel like a distant dream right now? You’re not alone in this struggle; countless sales reps and managers can relate. But when the numbers don't add up, what better remedy than a dose of sales humor? Sometimes, a well-timed funny sales meme might be the... read more
The FTC “Click-to-Cancel” Rule and Its Implications
Chandler Bing has been trying to quit the gym for over 25 years! Could he finally succeed? Well, if he were navigating today’s subscription economy, he might stand a better chance. With the recent introduction of the Federal Trade Commission’s (FTC) "Click-to-Cancel" rule,... read more
Best Shopify Live Chat Apps for 2025
As the holiday season approaches, Shopify store owners are bracing for a surge in customers eager to find the perfect gifts and seasonal deals. For many, this period can make or break annual sales goals, but with increased traffic comes a flood of customer questions — about... read more
Best Black Friday Marketing Ideas and Strategies in 2024
Black Friday has evolved from a one-day shopping event into a multi-week extravaganza that attracts millions of shoppers both online and in-store. In 2024, competition will be fiercer than ever, with consumers expecting better deals, faster service, and a seamless shopping... read more
What Is an Online Store? Everything You Need to Know
The future of retail is online, and sellers need to embrace ecommerce if they wish to thrive. In the digital age, an online store is now essential for business owners. Global ecommerce sales are expected to cross $6.3 trillion this year, and as an entrepreneur, you will want a... read more
The Complete Guide to Sales Prospecting Tools and Software
The word “prospect” is like music to the ears of sales representatives. It’s a word full of possibility and the promise of good things to come. The act of searching for gold is called prospecting. It’s quite fitting, given that sales teams use prospecting techniques and tools to... read more
15 Best Call To Action Examples
Each and every call to action on your website serves a specific purpose. You can use various call to action methods to make them more effective. Here are the best call to action examples from top online companies you can use on your website to boost sales, signups and generally... read more
