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Success by LiveChat
Read customer service, sales, and marketing stories on LiveChat blog.
#Know
3 min read | Mar 25
Built With AI, Live Transcription Services Come To Videoconferencing Software
4 min read | Mar 2
Marketing Done Right: Incoming Chat with Tim Soulo, CMO at Ahrefs
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Sell
8 min read | Nov 15 |
The FTC “Click-to-Cancel” Rule and Its Implications
Chandler Bing has been trying to quit the gym for over 25 years! Could he finally succeed? Well, if he were navigating today’s subscription economy, he might stand a... read more
Support
12 min read | Nov 08 |
The Best Ways to Contact Shopify Customer Service for Quick Support
As one of the most popular ecommerce solutions, Shopify powers millions of online stores, offering a robust set of tools to create, manage, and grow a business. However,... read more
Sell
16 min read | Nov 08 |
Best Shopify Live Chat Apps for 2025
As the holiday season approaches, Shopify store owners are bracing for a surge in customers eager to find the perfect gifts and seasonal deals. For many, this period can... read more
![10 Types of Customers and How to Handle Them [Best Practices]](https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2023/06/types-of-customers-scaled.jpg)
Support
11 min read | Nov 07 |
10 Types of Customers and How to Handle Them [Best Practices]
When working in customer service, you will be dealing with many different situations and with various types of customers who want to resolve their problems. You have to... read more
Support
14 min read | Oct 22 |
How to Always Be Ready for the Peak Ecommerce Holiday Season
As the 2024 holiday season approaches, ecommerce businesses face a dynamic shopping landscape marked by evolving consumer expectations and economic pressures. With... read more
Inside LiveChat
Inside LiveChat
0 min read | 26 Feb | Kaia Madalinska
How to install LiveChat on your website? WordPress | Customization
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Inside LiveChat
7 min read | 13 Oct | Kuba Rogalski
Video Shopping and What Does Coffee Have To Do With It?
For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more
Top picks
Guides to Success #2: The Ultimate Guide to Boosting Ecommerce Sales
24 min to watch
Insider #8: The Netflix Effect
6 min to watch
Trending articles
Best Live Chat Software for 2024
In times when instant communication has become the norm, businesses must keep up with the evolving expectations of their customers. Live chat software is as a crucial tool for enhancing customer service, increasing sales, and improving overall user experience. As... read more
Sell
9 min read | Aug 21 |
Best Live Chat for BigCommerce: Top 10 Solutions for 2024
Having a reliable and efficient live chat solution is a necessity for BigCommerce store owners. Live chat allows you to engage with customers in real time, answering... read more
Support
13 min read | Aug 16 |
How to Use Live Chat Reports to Plan Your Customer Service
Ever feel like you're flying blind when it comes to managing your customer service team? You probably wish you could predict peak times for website visitors, know exactly... read more
Support
11 min read | Oct 18 |
5 Tips for Handling Live Chat Support During the Holiday Season
The holiday season is one of the busiest and most challenging times for customer support teams, especially for those handling live chat. As customer inquiries surge,... read more
Support
22 min read | Aug 07 |
Customer Service Skills Essential for Great Teams
As the famous saying goes, "Customer service shouldn't just be a department, it should be the entire company." This sentiment highlights the importance of... read more
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