Grow

Selling grows your business, but so do a lot of other improvements. In Grow we tell you about anything and everything that could help you do business better: management, psychology, productivity, growth hacks… Whatever gives you a clear path to success.

Content Distribution Strategies with Ognjen Boskovic [Video]

Content is one of the most important pieces of marketing. But what do you do with it? Marcos and Ognjen discuss the best practices for taking advantage of each piece, finding the right channels, and preparing a content distribution strategy that will not only make your content be... watch now

34 min watch
Video Incoming Chat

Crafting a Resumé That Gets You Hired with Akeem Branford [Video]

If you are not sure about the difference between a resumé and a CV and you are ready to look for a job, this is the episode for you! Marcos and Akeem would cover what are the best practices and the big No-Nos when preparing a resumé for your next job hunt. Let Akeem help you out.... watch now

21 min watch
Video Incoming Chat

Diversity in the Workforce: Insights with Francisca Phillips [Video]

Marcos talks to Francisca Phillips, a veteran diversity champion, about how companies can strengthen their culture by addressing issues that affect individuals. This is a must-watch episode for people in charge of HR and Culture to understand the unique value of Diversity,... watch now

34 min watch
Video Incoming Chat

Ahrefs’ Brand Journey: Insights with Tim Soulo on Incoming Chat [Video]

What goes behind building a recognizable and popular brand and how to find the right voice for your company. Join Marcos Bravo and Tim Soulo discussing the journey of Tim as a CMO of one of the top SEO companies in the world. Ahrefs. How to strategize your marketing? How to find... watch now

36 min watch
Video Incoming Chat

3 Quick Ways to Boost Your Search Traffic in 2021 [Video]

How about some more traffic to your website, online store or blog? Marcos talks with Matthew Woodward about what are the things you can do right away to improve your SEO results and how to implement the right strategy fast and easy. Here are the links Matt mentioned during the... watch now

60 min watch
Video Incoming Chat

Team Chat: Looking for the Perfect Customer Success Metric

How do you determine customer success? Do you need a group of metrics specifically chosen for your business? Or maybe there’s one perfect metric that tells us everything we need to know? The Data and Research team from LiveChat got together on Slack to look for metrics that can... read more

Avatar of Jacob Firuta Avatar of Anna Haczkowska Avatar of Marek Stepien Avatar of Radek Zarzecki
Jacob Firuta and 3 others
7 minutes
Nov 12, 2020

How to Start Your Video Marketing Strategy [Video]

Marcos and Kaia discuss video strategies for companies, how to become a video storyteller and all the challenges that it brings. If you and your company are trying to do video, do not miss this live episode of Incoming Chat. watch now

1 min watch
Video Incoming Chat

How to Build a Facebook Page for Your Business

Setting up a Facebook page for your business is a good way to start building your online presence and brand recognition. It allows you to show your business to a huge audience. Unless you want to use ads, and you probably don’t have to, but more on that later, you won’t need... read more

8 minutes
Sep 14, 2020

12 Stories From Leaders: Their Mistakes and Lessons Learned

We’ve asked managers from various industries about their biggest mistakes and challenges as leaders and what lessons they’ve learned over the years.  What connects all these managers is that most of them had wrong assumptions about what their job would look like or how many... read more

16 minutes
Aug 27, 2020

What Is Sentiment Analysis and Why Does it Matter?

Customer experience has become a new battlefield. Data shows that 89% of businesses compete primarily based on customer experience. People buy products because they receive a great experience, and they stop purchasing after getting a bad one. To gain and retain customers, brands... read more

8 minutes
Jul 28, 2020

What Is Churn Rate and Why It Will Mess With Your Growth

According to Investopedia, churn rate, also known as attrition rate, “Is the rate at which customers stop doing business with an entity. It is most commonly expressed as the percentage of service subscribers who discontinue their subscriptions within a given time period. It is... read more

12 minutes
Jun 26, 2020

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