0:10:32
SERIES
Customer Communication
Explore the art of communication through our “Customer Communications” series, designed to enhance your customer service skills in the digital age. These videos are a gold mine of techniques, demonstrating how to communicate meaningfully with customers, understand different customers, and create flawless service documentation. Get valuable insights on creating engaging connections, adapting to evolving expectations for online service, and mastering the nuances of effective communication.
Watch series Watch series
0:10:32
Mar 08
0:14:45
0:13:35
0:10:29
0:06:46
0:07:28
0:07:28
Discover other series
5 videos
Dive into the “LiveChat for Ecommerce” series, where we unlock the secrets to turning your online store into a thriving marketplace. Each episode is a treasure trove of insights, from breaking down the success strategies of leading ecommerce players to hands-on tips to increase your site’s user experience, engagement, and conversion rates whether you’re a budding entrepreneur or looking to scale your existing business, this series is your go-to guide to using LiveChat to create unforgettable shopping experiences that captivate and convert.
4 videos
Start the journey with the “Interviews by LiveChat” series, where we peel back layers of customer service innovation through engaging conversations with industry experts. From humanizing your brand to integrating AI and SMS in customer support, each event is packed with insights, techniques, and real-world examples illuminating the path to exceptional customer experience.