Here Are The 5 Types Of Customers You’ll Encounter And How To Deal With Them!
Mar 8, 2024
Just like personality tests show us that there are a variety of people with different personalities, the same goes for customers. So today, I will share 5 Types of Customers and How to Approach Them. You can tell if a support team knows its stuff by looking at how they approach different customers. If they work from a single, one-time written script, there will be issues.
So, what are the different types of customers you can meet when handling sales cases, and how do you approach them? To make it easier, we will segment the different types of customers and put them in your sales funnel. Let’s look at the different types of customers and where they are on the sales funnel.
1. The lookers
2. The impulse buyer
3. The Discount seekers
4. New Customer
5. Loyal customers
00:00 Introduction
00:31 Why does understanding customers matter?
01:24 Type 1: The lookers
05:03 Type 2: The impulse buyer
07:38 Type 3: The discount seekers
09:54 Type 4: New customer
12:28 Type 5: Loyal customers
14:24 Outro
Just like personality tests show us that there are a variety of people with different personalities, the same goes for customers. So today, I will share 5 Types of Customers and How to Approach Them. You can tell if a support team knows its stuff by looking at how they approach different customers. If they work from a single, one-time written script, there will be issues.
So, what are the different types of customers you can meet when handling sales cases, and how do you approach them? To make it easier, we will segment the different types of customers and put them in your sales funnel. Let’s look at the different types of customers and where they are on the sales funnel.
1. The lookers
2. The impulse buyer
3. The Discount seekers
4. New Customer
5. Loyal customers
00:00 Introduction
00:31 Why does understanding customers matter?
01:24 Type 1: The lookers
05:03 Type 2: The impulse buyer
07:38 Type 3: The discount seekers
09:54 Type 4: New customer
12:28 Type 5: Loyal customers
14:24 Outro
