Fighting Perfectionism

6 videos

Explore the art of communication through our “Customer Communications” series, designed to enhance your customer service skills in the digital age. These videos are a gold mine of techniques, demonstrating how to communicate meaningfully with customers, understand different customers, and create flawless service documentation. Get valuable insights on creating engaging connections, adapting to evolving expectations for online service, and mastering the nuances of effective communication.

9 videos

In this series, Kaia dissects how the world’s top companies master customer relations and discusses the challenges and issues you may face with customer satisfaction. Follow this series and receive in-depth knowledge on how you can improve your customer relations.