EVERYTHING you need to start using LiveChat in your company
Mar 8, 2024
Welcome to our guide on integrating LiveChat into your business! This tutorial is your golden ticket to enhancing sales, improving customer support, and creating an outstanding customer experience. Whether you’re a small business owner or part of a large corporation, this video is tailored to help you leverage LiveChat’s powerful features.
What You’ll Learn:
1. Setting Your LiveChat Goals
2. Choosing the Right Plan
3. Seamless Integration
4. Customizing Your Chat Widget
5. Understanding LiveChat Roles
6. Effective Team Management
7. Maximizing Engagement and Sales
8. Utilizing Advanced Features
9. Analyzing and Improving with Feedback
Timestamps:
00:00 Introduction
00:29 What do you want to use LiveChat for?
02:03 Plans
06:44 Roles
09:19 Inviting agents
10:04 A little about Groups
11:13 Agents availability
12:06 The LiveChat funnel
12:22 Level 1: Engage and befriend
14:19 Level 2: Instantaneous support anytime and anywhere
21:07 Level 3: Capture leads and lead them closer to conversion
25:02 Level 4: Find the goldmine
27:46 Outro
Welcome to our guide on integrating LiveChat into your business! This tutorial is your golden ticket to enhancing sales, improving customer support, and creating an outstanding customer experience. Whether you’re a small business owner or part of a large corporation, this video is tailored to help you leverage LiveChat’s powerful features.
What You’ll Learn:
1. Setting Your LiveChat Goals
2. Choosing the Right Plan
3. Seamless Integration
4. Customizing Your Chat Widget
5. Understanding LiveChat Roles
6. Effective Team Management
7. Maximizing Engagement and Sales
8. Utilizing Advanced Features
9. Analyzing and Improving with Feedback
Timestamps:
00:00 Introduction
00:29 What do you want to use LiveChat for?
02:03 Plans
06:44 Roles
09:19 Inviting agents
10:04 A little about Groups
11:13 Agents availability
12:06 The LiveChat funnel
12:22 Level 1: Engage and befriend
14:19 Level 2: Instantaneous support anytime and anywhere
21:07 Level 3: Capture leads and lead them closer to conversion
25:02 Level 4: Find the goldmine
27:46 Outro
