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Ecommerce
Best Live Chat for Ecommerce in 2025
One of the most effective ways to enhance customer engagement and boost sales is through the use of live chat. Businesses that implement ecommerce chat software can see Average Order Value increase by 25%, not to mention a significant improvement in customer... read more
Best Live Chat for BigCommerce: Top 10 Solutions for 2025
Having a reliable and efficient live chat solution is a necessity for BigCommerce store owners. Live chat allows you to engage with customers in real time, answering questions, resolving issues, and guiding them through the purchase process — all of which can significantly boost... read more
Connect with customers
LiveChat is a complete customer service platform that delights your customers and fuels your sales
The Best Live Chat for WooCommerce in 2025
Providing instant, personalized customer support is a necessity. For WooCommerce store owners, integrating a live chat feature through a plugin can be a game-changer. Live chat software allows you to engage with your customers in real-time, helps to reduce cart abandonment,... read more
The Best Ways to Contact Shopify Customer Service for Quick Support
As one of the most popular ecommerce solutions, Shopify powers millions of online stores, offering a robust set of tools to create, manage, and grow a business. However, even with Shopify’s extensive features, issues can arise — from technical glitches to account and billing... read more
Best Shopify Live Chat Apps for 2025
As the holiday season approaches, Shopify store owners are bracing for a surge in customers eager to find the perfect gifts and seasonal deals. For many, this period can make or break annual sales goals, but with increased traffic comes a flood of customer questions — about... read more
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How to Always Be Ready for the Peak Ecommerce Holiday Season
As the 2024 holiday season approaches, ecommerce businesses face a dynamic shopping landscape marked by evolving consumer expectations and economic pressures. With holiday spending projected to grow — driven by digital-first shopping behaviors and early buying due to concerns... read more
5 Tips for Handling Live Chat Support During the Holiday Season
The holiday season is one of the busiest and most challenging times for customer support teams, especially for those handling live chat. As customer inquiries surge, managing high volumes of questions, resolving issues quickly, and maintaining quality service becomes crucial for... read more
Best Black Friday Marketing Ideas and Strategies in 2024
Black Friday has evolved from a one-day shopping event into a multi-week extravaganza that attracts millions of shoppers both online and in-store. In 2024, competition will be fiercer than ever, with consumers expecting better deals, faster service, and a seamless shopping... read more
15 Best Call To Action Examples
Each and every call to action on your website serves a specific purpose. You can use various call to action methods to make them more effective. Here are the best call to action examples from top online companies you can use on your website to boost sales, signups and generally... read more
How to Drive Conversions and Build Loyalty with Ecommerce Personalization
Imagine this: you visit an online store, and instead of being greeted by a generic homepage, you're welcomed by a curated selection of products tailored precisely to your tastes and preferences. As you browse, each recommendation feels like it was handpicked just for you, based... read more
What is Connective Ecommerce? Best Strategies and Benefits
You may be hesitant to set up an online store because of the upfront investments. Costs are usually involved, from hiring web developers to building your website to crafting killer marketing campaigns and managing inventory. But what if I told you that a nifty strategy gaining... read more
How to Make the Most of Your Ecommerce Conversion Funnel
Ever wondered how ecommerce businesses turn curious website visitors into loyal customers? That's where the ecommerce conversion funnel steps in. Picture it as your roadmap to guiding potential customers from just browsing to making a purchase. At its core, an ecommerce... read more
A Comprehensive Guide to Ecommerce Automation
With time of the essence and customer expectations higher than ever, ecommerce automation has emerged as a game-changer for businesses of all sizes. Whether you're a budding entrepreneur or a seasoned industry player, using automation can unlock untapped potential and propel your... read more
Mastering Ecommerce Customer Service: A Comprehensive Guide
Whether you're a seasoned industry professional or a newcomer, managing a successful ecommerce customer service can be… horrifying. Why? The sheer volume of customer inquiries, feedback, and support requests can quickly become overwhelming, especially for businesses operating on... read more
16 minutes
Apr 17, 2024