If there’s one perfect customer support software for all the businesses out there, that’s LiveChat. Obviously, I’m kidding. We love our tool, but let’s face it - people have different needs and there’s no perfect choice for everyone. Take pizza for example. Even if you think this... read more
10 min read | May 25 |
4 years ago, I was given the challenge to write my first article for the LiveChat Blog. The subject of the post was supposed to be about customer service. I dug a little... read more
6 min read | Mar 13 |
Having an online business is challenging. You need to staff your website with the high-quality content and great graphics or photos. You need to come up with ideas to... read more
6 min read | Feb 21 |
The biggest mistake we all make that causes tons of other issues along the way is this: we don’t ask questions. What do we do instead? We assume. We hear what people say... read more
8 min read | Feb 06 |
As you gain more customers, you may think that you need more people to handle chats, answer phones and cover emails. This would result in your customer support team... read more
8 min read | Jan 16 |
During the day I write about customer service, online business and the best use of LiveChat. But after work I like to go out and take a look around at the things that can... read more
8 min read | Jan 05 |
One of the possible outcomes of installing LiveChat on your website is getting more customers out of it. No matter if you're in the industry in which sales almost drives... read more
