Have you ever been part of a team where everything just clicked? The kind of team where everyone worked together seamlessly, and success seemed to come effortlessly? It's an incredible feeling. The good news is you can create that feeling of synergy and collaboration with your... read more
14 min read | Mar 24 |
Most of today’s communication happens online. It’s happening whether you’re asking your coworker when they’ll finish their task or if you’re chatting with a support agent... read more
34 min read
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Jan 27
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Marta Kuzma and 2 others
Customer-centric is a trendy word, but you often only get generic and superficial knowledge about the topic. In this guide, we'll tell you the whole story of customer... read more
8 min read | Nov 28 |
If you have a store on Shopify, chances are your business is doing great. You have a nice-looking store and you’re able to manage it from one place. Now, you’re probably... read more
7 min read | Sep 19 |
When it comes to customer service, what’s more frustrating than having to start a chat all over again because you accidentally closed a tab? I mean, besides waiting 15... read more
7 min read | Jun 20 |
Team management isn't about bossing people around — but you already know that. It's mainly about planning your team's work and unlocking its full potential. Being a... read more
4 min read | Mar 02 |
Finding out what people are looking for, what issues they need to solve, and creating content to help them accordingly. If you’re in marketing, you know all about this... read more
