Employee engagement definition can be explained in simple words: it’s the emotional commitment that employee has to the organization and its goals. It means that emotionally engaged employees care about their work and their company and they don’t just work for a paycheck.... read more
5 min read | Feb 17 |
It has been a long time since the last customer service quotes article. I hope you missed it! After all, what is better than a good dose of knowledge served in a concise... read more
9 min read | Feb 10 |
I could give you thousand reasons why amazing customer service is worth the effort. For example, better customer service is cheaper than any advertising, happy customers... read more
5 min read | Jan 24 |
When it comes to delivering exceptional service, there’s a big competition among companies. Your products have a great price-quality ratio? That’s great, but is your... read more
8 min read | Jan 17 |
If you’re an entrepreneur you probably care about social media strategy. And if you do some creative stuff you care even more about creating a following. Social media has... read more
12 min read | Jan 13 |
If you’re like most people, you probably think you don’t have enough time in a day to do everything you want. I’m not surprised - after all, productivity is now the... read more
9 min read | Dec 16 |
When you hear about live chat, you probably think it’s the tool customers use when they have a question. That’s true, but that’s just a part of it. You need to think of... read more
