Olga Rogacka
Editor in Chief, Success
About me
Editor in Chief of Success. I make sure the content we present on our platform is valuable for business professionals around the world. During my 6 years at LiveChat, I’ve gained experience in customer service, online business, and marketing. I mix that knowledge with a pinch of psychology (my secret ingredient) to write helpful articles for our readers.
I believe every successful business had some obstacles to overcome along the way. If you want to share yours, reach out to me! We can all learn from your story!
Outside of work, I’m a huge fan of weekend getaways. I’m in love with the Polish mountains where I can turn off my phone and enjoy the silence (I post pictures on Instagram afterward).
Favorite way of learning
Reading or listening to podcasts while making handwritten notes
Favorite saying
“If not me, who? If not now, when?”
My articles
For new employees, talking with customers on chat can be a real nightmare. Not only do they need to get to know the product as fast as you can, but also need to learn how to deal with impatient customers. No matter how quick learner you are, you need to go through this road... read more
Connect
7 min read
|
Nov 07
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How many times have you had an amazing idea right before you fall asleep and you were so sure, you’re gonna remember it the next day but then you woke up and boom! All... read more
Support
5 min read
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Sep 28
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When you’re out of the office or you’re asleep, chances are you set up an offline form on your website.
This way, customers can leave you their contact details and ask a... read more
Grow
7 min read
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Sep 05
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Do you ever feel that your tasks have control over you, instead of you controlling your tasks? As we build our careers, it often turns out we know what we have to do, yet... read more
Connect
6 min read
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Aug 28
|
If you haven’t got a chance to have at least 10 chats on your website, you probably don’t realize how LiveChat works and how much it can do for you. After analyzing our... read more
Grow
8 min read
|
Aug 08
|
Entrepreneurs are mostly strong, open minded and risky people. But did you know that many of them are also scared? What are they scared of, you may ask but the answer is... read more
Support
7 min read
|
Jul 25
|
Imagine yourself on a sandy beach, laying on the comfy sunbed, staring at the sea. You’re reading a relaxing book and sipping Coconut Water.
You’re far away from your... read more
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Content Marketing Specialist at Success
Content Specialist & Editor at Success