Content Writer
When browsing a website and having a question, what’s the easiest way to get help fast? Not a phone call. Not waiting hours for a reply to your email. It’s that little chat box in the corner, the one that connects you to a real human in seconds. That’s live chat, and it’s quickly... read more
Support15 min read | Apr 14 | Natalia Misiukiewicz
Today’s real estate clients aren’t picking up the phone first. They’re opening a browser. Nearly half of all buyers now start their property search online before... read more
Sell19 min read | Apr 11 | Natalia Misiukiewicz
Let's start with a story. Not long ago, entrepreneur David Owasi was on the verge of losing a high-value lead. His sales team had missed a follow-up, and the prospect had... read more
Support11 min read | Apr 02 | Natalia Misiukiewicz
You, as a customer, expect instant answers. You don’t want to wait in a phone queue, fill out a ticket, or get passed from one agent to another. You just wish for fast,... read more
Grow13 min read | Mar 31 | Natalia Misiukiewicz
What's the first thing that comes to mind when considering an AI agent? Many people think of chatbots. They assume they're just automated systems running pre-scripted... read more
Support17 min read | Mar 25 | Natalia Misiukiewicz
People are getting used to using AI to do tasks for them. Nearly one in four consumers — and almost one-third of Gen Z — are already comfortable having AI handle their... read more
Support16 min read | Mar 12 | Natalia Misiukiewicz
AI is transforming customer service, but not in a way that eliminates jobs. Instead, it’s making work easier by handling repetitive tasks such as resetting passwords or... read more
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