Content Marketing Specialist, LiveChat
The difference between being productive and being busy isn’t obvious at first sight. In both cases, you work up a sweat to get your tasks done, but only one way will lead you to success. We all know this feeling when we have so many tasks on our to-do list, that we wish the day... read more
6 min read | Mar 10 |
When I was working in customer service, my greatest problem were emotions. When I was having a bad day (you know, one of those days with a high percentage of grumpy,... read more
6 min read | Feb 24 |
A couple of days ago I was buying some groceries in a quite crowded store. There were two cashiers and I was observing them because I was curious about the way they work.... read more
7 min read | Feb 14 |
Customer service agent’s job is difficult, let us be honest. You have to know the product, company’s procedures and a couple of different systems. You have to be a... read more
7 min read | Feb 14 | Justyna Polaczyk
Customer service agent’s job is difficult, let us be honest. You have to know the product,... read more
6 min read | Feb 06 | Justyna Polaczyk
The 51st championship game of the National Football League is a thing of the past now.... read more
6 min read | Feb 03 | Justyna Polaczyk
Recently, I spoke with my friend about his work. He told me that he has so much work that... read more
7 min read | Feb 14 |
Customer service agent’s job is difficult, let us be honest. You have to know the product, company’s procedures and a couple of different systems. You have to be a... read more
6 min read | Feb 06 |
The 51st championship game of the National Football League is a thing of the past now. Patriots finally won with Falcons (even though we all thought Falcons would win for... read more
6 min read | Feb 03 |
Recently, I spoke with my friend about his work. He told me that he has so much work that he ends up working overtime almost every day. Of course, I felt sorry for him,... read more
