Content Marketing Specialist, LiveChat
As you probably know, I’m nuts about customer service and great customer experience. Every time I’m on my holidays, I collect every single #custserv experience and try to learn from it. Same thing happened this year. In this post, I’d like to show you two examples of a service I... read more
6 min read | Aug 11 |
Have you ever called customer service and tried to explain what your problem is, but you had the impression that they are not interested in solving it? Maybe you came... read more
7 min read | Jul 28 |
Recently, when I was checking what’s new on Linkedin, I came across an interesting post. One of the Customer Service Champions members asked a question: Why are Customer... read more
6 min read | Jul 14 |
We tend to think of ourselves in ways that are more flattering than are warranted. It’s probably our human tendency to see ourselves through rose-colored glasses! We tend... read more
6 min read | Jul 14 | Justyna Polaczyk
We tend to think of ourselves in ways that are more flattering than are warranted. It’s... read more
8 min read | Jul 07 | Justyna Polaczyk
As he washed his baby-blue Cadillac, Peter Clemenza pondered and rehearsed his lines, the... read more
8 min read | Jun 30 | Justyna Polaczyk
I remember that when I joined LiveChat, we had about 30 employees working in a small,... read more
6 min read | Jul 14 |
We tend to think of ourselves in ways that are more flattering than are warranted. It’s probably our human tendency to see ourselves through rose-colored glasses! We tend... read more
8 min read | Jul 07 |
As he washed his baby-blue Cadillac, Peter Clemenza pondered and rehearsed his lines, the expressions of his face. He would be curt with Paulie, as if displeased with... read more
8 min read | Jun 30 |
I remember that when I joined LiveChat, we had about 30 employees working in a small, quite dingy house. Every day, after coming to work, we did a small tournée around... read more
