Content Marketing Specialist, LiveChat
In the age of tough online competition, one thing is sure: unless you stand out with an awesome offer or strong brand personality, you will blend in. To stand out, you need to give your customers a reason to buy from you instead of a competitor. Easier said than done, you might... read more
7 min read | Aug 25 |
As you probably know, I’m nuts about customer service and great customer experience. Every time I’m on my holidays, I collect every single #custserv experience and try to... read more
6 min read | Aug 11 |
Have you ever called customer service and tried to explain what your problem is, but you had the impression that they are not interested in solving it? Maybe you came... read more
7 min read | Jul 28 |
Recently, when I was checking what’s new on Linkedin, I came across an interesting post. One of the Customer Service Champions members asked a question: Why are Customer... read more
7 min read | Jul 28 | Justyna Polaczyk
Recently, when I was checking what’s new on Linkedin, I came across an interesting post.... read more
6 min read | Jul 14 | Justyna Polaczyk
We tend to think of ourselves in ways that are more flattering than are warranted. It’s... read more
8 min read | Jun 30 | Justyna Polaczyk
I remember that when I joined LiveChat, we had about 30 employees working in a small,... read more
7 min read | Jul 28 |
Recently, when I was checking what’s new on Linkedin, I came across an interesting post. One of the Customer Service Champions members asked a question: Why are Customer... read more
6 min read | Jul 14 |
We tend to think of ourselves in ways that are more flattering than are warranted. It’s probably our human tendency to see ourselves through rose-colored glasses! We tend... read more
8 min read | Jun 30 |
I remember that when I joined LiveChat, we had about 30 employees working in a small, quite dingy house. Every day, after coming to work, we did a small tournée around... read more
