Content Marketing Specialist, LiveChat
Recently, I’ve read an interesting customer service story. An American Express customer has made a decimal mistake while making a payment and paid thousands of dollar instead of hundreds (ouch!). He called AmEx to inform them about the mistake and ask for advice. He was assured... read more
8 min read | Jul 23 |
Do you know that feeling when you start a new job and everything is so interesting and exciting? New people, new walls, new tasks. You do everything you can to prove that... read more
6 min read | Feb 04 |
Go Patriots!... Again. Super Bowl LIII is officially over, leaving The New England Patriots with the sixth Super Bowl win (sorry, LA Rams!). Both sides’ defense was so... read more
9 min read | Jan 18 |
This is the story of our team making the chatbot trend great again. Naaah, I'm just kidding! Or do I? An interesting thing is that if you take a look at Google Trends to... read more
9 min read | Jan 18 | Justyna Polaczyk
This is the story of our team making the chatbot trend great again. Naaah, I'm just... read more
7 min read | Jan 03 | Justyna Polaczyk
The end of the year is the time when you sum up the past year, thinking about your ups and... read more
5 min read | Dec 11 | Justyna Polaczyk
The Christmas time is coming! Among us, there are two kinds of people: those who love... read more
9 min read | Jan 18 |
This is the story of our team making the chatbot trend great again. Naaah, I'm just kidding! Or do I? An interesting thing is that if you take a look at Google Trends to... read more
7 min read | Jan 03 |
The end of the year is the time when you sum up the past year, thinking about your ups and downs, (trying not to focus too much on downs, I hope). Yet another year has... read more
5 min read | Dec 11 |
The Christmas time is coming! Among us, there are two kinds of people: those who love Christmas and… Yes, Grinches. Grinches like to grumble about the holiday decorations... read more
