Data Analyst, LiveChat
Writing a product review for something you're trying to market is a proven way of getting new leads. However, with thousands of them popping up on the web every day, how to make your review worth checking out? There are two popular schools of preparing a product review: the... read more
4 min read | Feb 14 |
Handling a support ticket can get brutal. Whenever you think you're done, you get another one waiting in line. There's also the support ticket that nobody wants to touch... read more
2 min read | Feb 07 |
Clicking between chats can get a little tiring after a while. You have to reach for your mouse, select another chat and then go back to typing. Imagine doing that every... read more
5 min read | Oct 16 |
The idea of in-app support is pretty simple. Whenever you have a question when using an application, you can click one button to get instant help from a support agent. No... read more
5 min read | Oct 16 | Jacob Firuta
The idea of in-app support is pretty simple. Whenever you have a question when using an... read more
5 min read | Sep 14 | Jacob Firuta
With less than two months to the end of the 2012 presidential campaign, both candidates... read more
6 min read | Jul 12 | Jacob Firuta
There is one resource that always plays a role in modern businesses, a key element that... read more
5 min read | Oct 16 |
The idea of in-app support is pretty simple. Whenever you have a question when using an application, you can click one button to get instant help from a support agent. No... read more
5 min read | Sep 14 |
With less than two months to the end of the 2012 presidential campaign, both candidates are working hard in hopes that this work will translate into votes later on.... read more
6 min read | Jul 12 |
There is one resource that always plays a role in modern businesses, a key element that often remains elusive and hard to come by. Information, the missing puzzle piece... read more
