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Jacob Firuta

Jacob Firuta

Data Analyst, LiveChat

My articles

A Look at Facebook and Google Customer Service

In the last two articles from this series, we’ve discussed pretty big companies. We've already talked about Apple, Netflix and Uber. We’ve touched on Verizon, Comcast and Amazon. But can we go even bigger than that? Today, I’d like to give it a try and discuss Facebook and Google... read more

7 minutes
Nov 16, 2016