My articles
Sell
5 min read | May 15 |
11 (Ethical) Ways to Collect Customer Data
Big data is BIG. According to a study by IBM, 90% of all the existing data in the entire world has been created in just the last two years. 2.5 quintillion (that’s 2.5... read more
News
5 min read | Apr 17 |
Looking for the Helpers: Everybody Doing Their Part
If I’ve been reminded of any one thing during the outbreak of the novel coronavirus, it’s that people are, for the most part, inherently good. It’s an important reminder... read more
News
5 min read | Apr 16 |
Looking for the Helpers: Women Leading the Way
A whopping 70% of healthcare workers around the world are women. In China, 90% of nurses are. That’s a lot of women putting their health at risk and risking their lives... read more
News
5 min read | Apr 15 |
Looking for the Helpers During Economic Meltdown: Dan Price and Gravity Payments
Perhaps you’ve heard of CEO Dan Price and his company, Gravity Payments. Price made headlines five years ago when he did two things. He instituted a minimum salary of... read more
News
4 min read | Apr 14 |
Looking for the Helpers During Economic Meltdown: Bill Gates and The Gates Foundation
“When I was a boy and I would see scary things in the news, my mother would say to me, ‘Look for the helpers. You will always find people who are helping’.” That quote is... read more
Connect
7 min read | Mar 23 |
How Do You Exceed Customer Expectations? Part 1: Review, Manage, and Research
It’s a customer’s world these days. Globalization and ecommerce are here to stay, and they’ve made it possible to purchase products from practically every corner of the... read more
