Business Communication Explained - Success by LiveChat®

Support13 min read | Jun 05 | Paweł Hałabuda

Is Customer Orientation the Key to Business Success?

Do you believe that having a great product is the key to financial success? Think again. The true secret to long-term business success lies not just in what you sell but... read more

Support24 min read | Jun 03 | Aleksandra Tadrzak

Customer Success Metrics: The Key to Growth in Every Industry

Running a business is a complicated affair. You have to juggle so many different responsibilities, from labor and logistics to market research and product... read more

Sell9 min read | May 28 | Jacquelyn Dunham

A Beginner’s Guide to Channel Sales

Channel sales—it's a term you've probably heard tossed around in business circles, but what exactly does it mean? Simply put, it's all about how companies like yours get... read more

Sell15 min read | May 28 | Paweł Hałabuda

What Is Customer Loyalty and What Can You Do to Improve It?

Retaining customers can often feel like an uphill battle. Despite offering exceptional products or services, customers may vanish, leaving you wondering what went wrong.... read more

Support14 min read | May 21 | Paweł Hałabuda

Customer Service Department: Team Structure and Responsibilities

Every business wants to provide great customer service, but not all customers have a great experience. A well-structured customer service department is crucial for... read more

Support16 min read | May 20 | Paweł Hałabuda

13 Common Customer Service Problems and How to Solve Them

Resolving customer issues swiftly can have massive results for your business. Higher customer satisfaction, retention, loyalty, and improved bottom line are just some of... read more

Support13 min read | May 17 | Olga Rogacka

Great Customer Service Quotes and What You Can Learn From Them

Short quotes can be super powerful. They can capture big ideas in just a few words. Whether it's something touching, thoughtful, or just a reminder about something... read more

Sell11 min read | May 16 | Jacquelyn Dunham

How to Drive Conversions and Build Loyalty with Ecommerce Personalization

Imagine this: you visit an online store, and instead of being greeted by a generic homepage, you're welcomed by a curated selection of products tailored precisely to your... read more

Support19 min read | May 16 | Paweł Hałabuda

Collect Customer Feedback with These Strategies: Enhancing Business Insights

Collecting customer feedback gives you a real-time view of the satisfaction and preferences of your customers. Through feedback, you can adjust to market demands,... read more

Support15 min read | May 15 | Paweł Hałabuda

What is Customer Engagement? Definition and Strategies

Customer engagement has emerged as an ideal factor for companies that foster enduring relationships with their clients. While the traditional focus leaned towards... read more

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